Terms and Conditions for brilliastore online store
Brilliastore store provides these terms and conditions to inform you of the policy and legal practices of the site, please review these terms and conditions carefully before using this website, your use of this website means your irrevocable consent to be bound by these terms and conditions.

Governing rules
Not to violate the applicable laws or incite others to violate them, taking into account not to insult, slander, harassment and violate the rights of others through comments and available means of communication.

Data protection
Any personal information that you provide to us when you use this website will be treated according to our privacy policy.

Property rights
– You may not copy, modify, publish, broadcast, distribute, sell or transmit any materials on this site, whether in whole or in part, without prior express written permission. However, the contents of this site may be downloaded, printed or copied for personal use only Your non-commercial.
– No unauthorized use of this website may lead to a violation of copyright laws, trademark laws, privacy and advertising laws, and basic rules and laws for communications.

the best way to use
You may not use this site except in accordance with these terms and conditions in any case, and for legitimate and sound purposes, which include compliance with all laws, regulations and codes of practice in force within the Turkish state or any other jurisdiction from which you are connected to this site. In addition to not sending random e-mails to anyone, and not downloading or attaching files that contain viruses or invalid files or similar malicious programs that destroy someone else’s computer operating system.

Liability limits
You agree that you do not have and will not have any right to file a lawsuit of any kind against us in connection with the use of this site or in connection with it, and you also bear responsibility in the case of publishing or distributing materials, links, information or opinions that incite violence and sectarianism and do not respect religions Or offend the national symbols and constants.

Waiver of warranty
We provide this site “as is” and “as available”, and although we strive to maintain the accuracy of the content of this site, this site is provided without any guarantees or conditions, express, implied, legal, or any other kind. Specification We disclaim all implied warranties of name, merchantability, fitness for a specific purpose, and non-infringement to the maximum extent permitted by law.

Compensate us for damages
You agree to indemnify us for damages and keep us insured for and against all costs, claims, demands, liabilities, expenses, damages or losses (including but not limited to consequential losses, loss of profit and loss of reputation, and all benefits, fines, costs and other legal and professional expenses) that arise Report or relate to your breach of these terms and conditions.

Linking with other websites
Our site may provide links to third-party websites for your convenience, and by using these links you will leave our site, and we do not control those sites or their legal practices that differ from our site’s approach, and we do not support third-party websites, nor do we represent them and these terms The provisions do not apply to other websites, and we invite you to review the terms and conditions of any other website before entering the site itself.

Divisibility of the terms and conditions
If any provision (or part of it) of these terms and conditions is considered illegal and invalid or for any other reason that is not enforceable, then that judgment is considered a separate provision from these terms and conditions and does not affect the validity and enforceability of any of the remaining provisions.

Notification of changes
We reserve the right to change the terms and conditions of our website at any time without prior notice, and your continued access to the site or your continued use of it after these changes means your acceptance of the terms and conditions after amending them, and it is your responsibility to review the terms and conditions regularly.

Exchange and return policy
Out of our concern for the confidence and satisfaction of our customers and to provide a distinctive experience in online shopping through the brilliastore store, we would like to note that no product is shipped from us to any customer except after making sure of its high quality and well-packed before shipping it, but rather it is tried if its nature permits it, and that. To ensure, under strict control, that the product is free from defects.

In the event of any manufacturing defect, brilliastore online store customers are entitled to replace / recall the product that contains a manufacturing defect and without shipping charges if it meets the conditions, and that is only within a week from the date of receiving the order. Also, any products that have been damaged or damaged after receiving them cannot be replaced / retrieved.

Terms of exchange and return: –
– A manufacturer defect or a damaged product.

Attach the original invoice.

– The product must be unopened and unused in its original condition.

Availability of all accessories and accessories of the original product.

The customer has the right to choose after the brilliastore store staff receives the product and makes sure that it meets the conditions:
Replace the damaged product with a new product of the same class with the same value.

You can apply for exchange / return via your account on the site or fill out the returned products form in order to be able to serve you. We wish you a pleasant shopping experience!


What are the delivery areas?
We provide delivery service to main regions in Turkey and all countries of the world,

Unfortunately, there are some areas that we cannot deliver directly to your home, so there is no delivery service available to your home. These areas are beyond the scope of delivery.

– We also inform you that if the delivery address is outside the range, we will have to ask our valued customers to receive the order from the nearest branch of the shipping company.

Do you have shipping service outside Turkey?
Currently, we have a shipping service inside and outside Turkey, and we strive to deliver our products to all parts of the world, God willing.

Do I have to pay additional fees for the delivery service?
Free delivery on all orders if the purchase amount is 25,000 Turkish liras or its equivalent in the rest of the currencies or above inside Turkey, while the external shipping is subject to the terms and prices of external shipping.

Do I have to pay additional fees for the Cash on Delivery service?
The buyer does not have to pay fees if he chooses to pay cash on delivery.

How long does it take for my order to reach me?
Depending on the shipping company, which usually ranges between 48 hours and a week from the date of shipment.

How can I track the status of my order?
When your order is shipped, we send you shipment details via email. This message contains the bill of lading number, which consists of a series of several numbers, for example “3992789952”. You can use this as a text message will be sent by the shipping company to track the shipment.

I have not received the order yet, and the period has exceeded the specified delivery time, what should I do?
You can call us at 0090551111111111, write to us at [email protected] or contact us via WhatsApp at 00905511111111.

What should I do if the product I received is damaged or damaged?
The brilliastore store staff takes great care in packaging the products and ensuring their safety before shipping them, but in the event that the product arrives to you in a damaged condition, please inform us immediately via the contact us form or email us at

[email protected] or contact us via WhatsApp at 00905511111111.

How do I change the delivery address?
You can fill out a contact us form to tell us your correct address, or write to us at

[email protected] or contact us via WhatsApp at 00905511111111.

We wish you a pleasant shopping.

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